AFP eCourses


AFP provides professional development for you, the fundraising and nonprofit professional.  We know your schedule is tight and so we’re offering online courses that can be taken from the comfort of your own home at your own pace.

AFP's Fundamentals of Fundraising eLearning Course
Collapse AFP Fundamentals of Fundraising eLearning Course

 AFP Fundamentals of Fundraising eLearning Course

 

  Frequently Asked Questions

 

The popular face-to-face introductory course, the AFP Fundamentals of Fundraising Course, is now available as an eLearning course! The new AFP Fundamentals of Fundraising eLearning Course is composed of seven modules that have been designed by experienced fundraising professionals to meet the real-world needs and challenges nonprofit organizations face every day. This course includes case studies and video segments, making the learning experience both substantive and enjoyable. The AFP Fundamentals of Fundraising eLearning Course offers a complete overview of the development function, featuring the most current information and techniques.

 

  • Learn at your own pace and convenience.
  • Start and stop the program at any time and resume where you left off. 

 

Within the course interface, you will have access to a glossary of fundraising terms and numerous resource documents that will be referenced throughout the course. You will even view a sample video of making “the ask” from experts in the field!

 

This intensive program will provide an overview of skills, techniques and program components for individuals with 0 to 4 years of fundraising experience. Full participation in the AFP Fundamentals of Fundraising eLearning Course is applicable for 16.0 points of CFRE Credit in Category 1.B – Education of the CFRE International application for initial certification and/or recertification.

 

The modules are:

 

Module 1: Overview of Fundraising

Module 2: Developing an Integrated Fundraising Program

Module 3: Marketing for Ongoing Success

Module 4: Building & Sustaining Relationships

Module 5: Securing the Gift

Module 6: Volunteers – Partners in Fundraising

Module 7: Management & Accountability

 

Formats Available: Streaming

Approved Credit:
  • : 16.00 hours CFRE Credit in Category 1.B - Education

  • <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> AFP Fundamentals of Fundraising eLearning Course
    Collapse AFP Fundamentals of Fundraising Module 1:  Overview of Fundraising

    A big-picture look at professional fundraising, including the important role philanthropy plays in organizations and key motivations behind why people give. Also included: the primary sources of contributions; what an integrated development program looks like and which essential components aid success; the fundraising profession as a career, focusing on key qualities for success and a basic path for personal and professional development in the field; an introduction to professional standards and ethics. 

    Objectives:  After this module, you'll be better able to:

    •       Explain the culture of philanthropy and the role philanthropy plays in organizations.

    •       Name 8-10 key reasons people give.

    •       Describe the primary sources of contributions.

    •       Describe the essential components of an integrated development program and the primary purpose of each one.

    •       State key qualities that every fundraiser should possess and describe a basic path for personal professional development.

    •       Describe the key principles of the Donor Bill of Rights and the AFP Code of Ethics.

    Formats Available: Module 1
    Original Program Date: December 01, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> AFP Fundamentals of Fundraising Module 1:  Overview of Fundraising
    Collapse AFP Fundamentals of Fundraising Module 2:  Developing an Integrated Fundraising Program

    To effectively raise funds for an organization's mission, it's important to have a comprehensive plan in place that articulates the organization's case for support and includes appropriate giving opportunities. This module covers the importance of connecting that comprehensive plan with the organization's overall mission and strategic plan. The module features an overview of campaign types (annual giving, major gifts, planned giving) with a focus on the key role of annual giving. Content will include establishing/ensuring that appropriate policies and procedures are in place to both ensure integrity of donor intent and to honor donors/volunteers in appropriate ways. 

    Objectives:  After this module, you'll be better able to:

    •       Discuss the relationship between the organization's overall mission and strategic plan and the development plan.

    •       State the reasons for coordinating the budgeting and planning process of the fundraising department with that of the overall organization.

    •       Define elements in background information and in the case for support that will have the most appeal to appropriate stakeholders, both emotionally and rationally.

    •       Describe the essential components of an integrated development program.

    •       Identify stakeholders typically affected by a development plan.

    •       Distinguish the differences between and uses for annual giving, major gifts, and planned giving.

    •       Describe the key characteristics of individual and group solicitations, and when each is most effectively used.

    •       Define the reasons for and differences between gift acknowledgement, acceptance, and recognition policies.

    Formats Available: Module 2
    Original Program Date: December 01, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> AFP Fundamentals of Fundraising Module 2:  Developing an Integrated Fundraising Program
    Collapse AFP Fundamentals of Fundraising Module 3:  Marketing for Ongoing Success

    Communicating information about fundraising activities to appropriate audiences (donors and prospects alike) and keeping all stakeholders informed about the organization's progress is critical to ongoing and future success. Effective marketing is a key part of building and sustaining relationships for fundraising purposes. This module will cover creating a plan for marketing and communications activities that support development goals and strategies. It will also touch on the growing roles and importance of the Internet and social media in fundraising. 

    Objectives:  After this module, you'll be better able to:

    •       Explain the definition of marketing and describe its application to fundraising.

    •       Cite examples of communications methods and describe how each might be used to cultivate and retain donors.

    •       Identify a variety of ways an organization's marketing message can be shared with stakeholders, and suggest which best fit particular stakeholders.

    •       Prepare donor-centered solicitation materials that will influence and facilitate informed gift decisions.

    •       Describe the roles of the Internet and social media in fundraising.

    Formats Available: Module 3
    Original Program Date: December 01, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> AFP Fundamentals of Fundraising Module 3:  Marketing for Ongoing Success
    Collapse AFP Fundamentals of Fundraising Module 4:  Building & Sustaining Relationships

    Relationships are the key to fundraising success, and successful relationships start with knowing current and prospective donors well. This module will introduce the powerful role of prospect and donor research, including identifying and segmenting prospects and donors according to appropriate variables as well as effective donor records management to support ongoing relationships. Finally, cultivation, establishing and maintaining relationships with individuals and organizations, and optimizing relationships to retain donors rounds out the module. 

    Objectives:  After this module, you'll be better able to:

    •       Explain the role of research in identifying individuals and groups with the capacity and potential to give in order to qualify them for further research and cultivation efforts.

    •       Describe examples of effective cultivation strategies and identify steps to use to maximize gift return on an ongoing basis.

    •       Identify the basic elements of good relationships with volunteers, donors, and qualified prospects.

    •       Cite examples of effective relationship-building strategies.

    •       Define "stewardship" and describe its role in building lasting relationships.

    •       Discuss application of appropriate acknowledgement, acceptance, and recognition policies and practices.

    Formats Available: Module 4
    Original Program Date: December 01, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> AFP Fundamentals of Fundraising Module 4:  Building & Sustaining Relationships
    Collapse AFP Fundamentals of Fundraising Module 5:  Securing the Gift

    Once the development plan is in place and appropriate policies and procedures are set up, it's time to actively solicit gifts from donors and prospects. In this module, a closer look will be taken at solicitation strategies for campaign types, focusing most closely on solicitation techniques for annual giving. Additionally, there will be an overview of techniques for soliciting major and planned gifts. Special emphasis will be placed on implementing critical acknowledgement, acceptance, and recognition practices. 

     Objectives:  After this module, you'll be better able to:

    •       Describe solicitation techniques used in annual giving programs.

    •       Identify, recruit, and prepare the appropriate mix of volunteers, staff, and professionals to carry out solicitations

    •       Name the additional training needs for volunteers involved in solicitation.

    •       Discuss the six steps to a "model" major-gift solicitation.

    •       List strategies for obtaining support from corporations/businesses, foundations, and government entities.

    •       Describe the process for developing and presenting a written grant proposal.

    •       Discuss application of appropriate acknowledgement, acceptance, and recognition policies and practices.

    Formats Available: Module 5
    Original Program Date: December 01, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> AFP Fundamentals of Fundraising Module 5:  Securing the Gift
    Collapse AFP Fundamentals of Fundraising Module 6:  Volunteers - Partners in Fundraising

    Fundraising just wouldn't be possible without dedicated volunteers supporting the organization's efforts. Establishing and maintaining a respectful relationship with volunteers is both art and science, beginning with how they are recruited. This module will explore effective ways volunteers can be recruited, trained, managed, motivated, evaluated, and recognized. As importantly, there are times when volunteers are best included in the development process to ensure they experience a sense of ownership in the organization's work and can effectively perform their roles. 

    Objectives:  After this module, you'll be better able to:

    •       Explain ways to use volunteers to help achieve organizational and fundraising objectives.

    •       Discuss the key elements of a structured process for identifying, recruiting, managing, motivating, evaluating, and retaining volunteers.

    •       Describe a model volunteer orientation program.

    •       Explain the board's role in fundraising.

    •       Describe methods for recognizing volunteers.

    Formats Available: Module 6
    Original Program Date: December 01, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> AFP Fundamentals of Fundraising Module 6:  Volunteers - Partners in Fundraising
    Collapse AFP Fundamentals of Fundraising Module 7:  Management & Accountability

    Fundraising is about more than soliciting donors and prospects, and the development office is responsible for managing the development plan. This module will present an overview of the management aspects of fundraising including budgeting, records management, gift processing, program evaluation, and the key roles and responsibilities of staff and volunteer leadership. The module ends with a look at accountability, basic legal requirements, and fundraising ethics in practice. 

    Objectives: After this module, you'll be better able to:

     •       Participate appropriately in the organization's budget and planning process.

    •       Describe key considerations in receiving, accepting, recording, acknowledging, tracking, and reporting gifts and pledges.

    •       List the primary roles and responsibilities of the board, CEO and development officer.

    •       Discuss methods for evaluating development program performance.

    •       Identify basic accounting and tax requirements that apply to gifts and pledges.

    •       Discuss the relevant legal, regulatory, and ethical requirements for information maintained in a donor database, and state potential sources for this information.

    Formats Available: Fundamentals Module 7
    Original Program Date: December 01, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> AFP Fundamentals of Fundraising Module 7:  Management & Accountability

    AFP in partnership with MindEdge bring you comprehensive nonprofit management courses

    AFP eCourses in partnership with MindEdge

    Courses for CFRE Credit
    Collapse Budgeting in a Nonprofit Organization

    This course covers budgets and how they are used in nonprofit organizational settings. You will gain an understanding of the uses and functions of budgets and the relationship between strategic budgeting and tactical budgeting. You will also learn about the organization-wide budget and different budget systems. The course will continue on to slightly more advanced budgeting topics such as capital budgets, cash flow budgets, and opportunity budgets. You will also learn how nonprofit organizations are using different budgeting techniques to handle operating challenges.

    After completing this course, you'll be able to:

    • Explain the uses and functions of nonprofit budgeting
    • Describe the different types of budgets used by a nonprofit organization
    • Recognize the use of the organization-wide operating budget and program operating budgets
    • Explain how an operating budget is created
    • Analyze a nonprofit operating budget through variance analysis
    • Describe how a capital budget is used and created
    • Explain the importance of a cash flow budget and describe how it is created
    • Recognize how the budget process can be managed for optimal results

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

     

    CFRE Credits:  3                                     Access time:  30 days                         An additional 30 days available for $19

    Formats Available: Streaming
    Original Program Date: March 15, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Budgeting in a Nonprofit Organization
    Collapse Capital Campaigns

    This course covers the key terminology and practices surrounding running a successful capital campaign within a nonprofit organization. You will learn about the phases of conducting a capital campaign—evaluation, feasibility study, organization, solicitation, and post-campaign activities—as well as how to avoid common pitfalls in capital campaigns. Expert video commentary, a case study, and vocabulary game will ensure you have a solid grasp of the content for execution in your nonprofit organization.

     

    After completing this course, you will be able to:

     

    1. Explain the five phases of a capital campaign
    2. Define what a feasibility study is and why one should be conducted prior to a capital campaign
    3. Discuss what role consultants can play in conducting a feasibility study
    4. Describe important factors for evaluating consultants
    5. Explain how tools like a gift range chart can help to organize campaign solicitations
    6. Describe the different types of leadership teams and committees that may be formed to support a capital campaign
    7. Discuss different techniques that can be used to troubleshoot a stalled capital campaign
    8. Understand what is required for a successful solicitation meeting

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

     

    CFRE Credits:  3                           Access time:  30 days          An additional 30 days available for $19

    Formats Available: Streaming
    Original Program Date: March 15, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Capital Campaigns
    Collapse Fundraising for Nonprofit Organizations

    Fundraising is one of the central activities of a nonprofit organization. To help finance operating budgets, nonprofits must raise money every year. In addition, special projects and improvements to facilities may be needed. In these situations, fundraisers will often launch large capital campaigns or apply for foundation grants.

     

    This course offers an introduction to fundraising for nonprofit organizations, with an emphasis on the fundamental issues.

     

    After completing this course, you will be able to:

     

    • Describe the key concepts related to nonprofit fundraising, such as annual campaigns, capital campaigns, and planned giving
    • Discuss how nonprofit funds can be raised through direct mail and telemarketing
    • Explain how the Internet and social media channels may be used to generate donations
    • Compare and contrast fundraising through corporate donations versus foundation grants
    • Explain the different sections of a grant application
    • Describe methods for evaluating annual campaign performance
    • Discuss how ethics applies to nonprofit fundraising
    • Explain the importance of donor relations

     

    Estimated time to complete: 4-6 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded 

     

    CFRE Credits:  4                                        Access time:  30 days          An additional 30 day extension available for $19

    Formats Available: Streaming
    Original Program Date: March 15, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Fundraising for Nonprofit Organizations
    Collapse Introduction to Grant Writing

    Strategic grant writing helps align the identified needs of a nonprofit (and its clients) with funding sources, whether foundations, government agencies, corporations or individuals. This course offers a guide to the basics of grant writing, an increasingly crucial method for raising money to fund projects and programs for nonprofits and other organizations. The course explores the relationship of grant writing to an organization's strategy for fundraising. It also outlines the six stages of grant writing and highlights grant writing best practices.

     

    After completing this course, you will be able to:

     

    • Discuss the importance of grant writing to nonprofits and other organizations seeking funding
    • Describe how capital grants and endowment grants can be integrated into fundraising efforts, including matching funds
    • Explain how grant writing and fundraising represent complimentary methods of ensuring a nonprofit's financial stability
    • Outline the six stages of the grant writing process
    • Discuss the process of identifying and establishing a need for funding (Stage One)
    • Describe how to research grantmakers and available grants (Stage Two)
    • Explain the process of establishing relationships with potential funders (Stage Three)
    • Discuss the importance of alignment between a nonprofit and a funder's mission (Stage Four)
    • Outline the grant writing process (Stage Five)
    • Explore tools and techniques employed in writing the grant proposal
    • Explain how a nonprofit should follow-up after winning or losing a grant award (Stage Six)
    • Outline best practices for grant writing
    • Apply your understanding of the grant writing process to case studies covering the six stages

     

    Estimated time to complete: 4-6 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

     

    CFRE Credits:  5                        Access time:  30 days

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Introduction to Grant Writing
    Collapse Leadership in a Nonprofit Organization

    This course addresses the key issues surrounding leadership. What is leadership? Why is it important? What does it require to be a leader? How does leadership in a nonprofit environment differ from the private sector? What is visionary leadership? What role should ethics play? This course considers the foundations of leadership and examines how to be a successful and effective leader. The actual work of leadership requires specific qualities and skills. Some of these skills are unique to the nonprofit sector.

     

    After completing this course, you should be able to:

    • Define leadership and explain its importance
    • Distinguish between some of the better-known leadership theories (Fieldler's contingency theory, Path-goal theory, Vroom-Yetton-Jago theory)
    • Distinguish leadership from management and administration
    • Explain the role of ethics in leadership
    • Identify the benefits and drawbacks surrounding charismatic leadership
    • Recognize the importance of training, learning, and role-playing in leadership
    • Describe the impending leadership shortage in the nonprofit sector and discuss possible solutions to the problem
    • Discuss the seven bases for leadership
    • Explain why formal authority alone does not guarantee leadership
    • Explain leadership issues that are especially important in the nonprofit environment
    • Discuss the nine key qualities for leadership
    • Describe the leadership qualities that nonprofit leaders feel are important for success
    • Identify the five central skills needed for effective leadership and explain ways to strengthen or develop those skills in a leader

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

     

    CFRE Credits:  3                            Access time:  30 days          An additional 30-day extension available for $19

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Leadership in a Nonprofit Organization
    Collapse Leading the Courtney Museum Simulation

    Leading the Courtney Museum is a simulation designed to challenge and engage participants while exploring key real-world leadership issues confronted by nonprofit managers.

     

    The learner assumes the role of executive director of the troubled Courtney Museum, and deals with a series of personnel, marketing, financial, and board/community relations issues.

     

    As the learner makes tough decisions, an adaptive scoreboard reflects the impact of those choices on the museum's prospects. Video commentary from experienced nonprofit leaders provides qualitative context and explores the consequences of choosing different paths for reviving the museum.

     

    Level: Intermediate to Advanced

     

    Prerequisites: Learners should have experience in nonprofit management.

     

    Estimated time to complete: 10 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

     

    CFRE Credits:  10                     Access time:  180 days          An additional 30-day extension is available for $50

     

    This course is also eligible for 10 Hours of ACFRE Leadership Credit

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Leading the Courtney Museum Simulation
    Collapse Nonprofit Board and Volunteer Development

    Volunteers are the lifeblood of most nonprofit organizations. Board members are a special type of volunteer. They help to guide the direction of a nonprofit, to promote the organization in the community, and to ensure that the nonprofit's mission is fulfilled.

     

    After completing this course, you will be able to:

    • Explain the reasons why people volunteer and how nonprofits can make volunteer programs more successful
    • Describe the responsibilities of the nonprofit board
    • Discuss different models for organizing a nonprofit board
    • Describe the differences between a nonprofit board and a for-profit board
    • Explain different approaches for recruiting and filling a nonprofit board
    • Discuss the pros and cons of large vs. small boards
    • Describe why board evaluations are useful
    • Explain why nonprofit boards form committees
    • Discuss typical nonprofit board and staff interactions
    • Describe how nonprofits can develop and maintain a strong volunteer base

     

    Estimated time to complete: 5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

     

    CFRE Credits:  5            Access time:  30 days          An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Nonprofit Board and Volunteer Development
    Collapse Social Media for Nonprofits

    This course introduces learners to the use of social media in communicating, marketing, public relations, and fundraising for nonprofits. It explores the major social media platforms (Facebook, LinkedIn, Twitter, YouTube, Pinterest) as vehicles for nonprofits to reach their members, volunteers, and donors.

     

    After completing this course, you will be able to:

    • Discuss the importance of social media to nonprofits for communicating, marketing, public relations, and fundraising
    • Explain how social media can be used to better engage a nonprofit's audience
    • Outline the key questions nonprofits should consider as they become involved in social media
    • Discuss the strengths and weaknesses of Facebook, LinkedIn, Twitter, YouTube, Pinterest and other social media platforms
    • Discuss the costs involved in social media
    • Explain the importance of establishing social media policies for your nonprofit
    • Discuss the measurement of social media effectiveness in communicating messages and in fundraising
    • Outline tools and techniques for successful social media use by a nonprofit
    • Apply your understanding of the social media environment to case studies

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

     

    CFRE Credits:  3                            Access time:  30 days

     

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Social Media for Nonprofits

    Financial Management
    Collapse Financial Planning and Control

    This course considers practical finance and accounting tools for decision-making within organizations. You will learn about cost benefit analysis, return on investment (ROI), fixed and variable costs, break even and CVP (cost-volume-profit) analysis, tracking and performance measures, and the Balanced Scorecard and its varied uses.

     

    After completing this course, you'll be able to:

    • Explain cost benefit analysis
    • Calculate return on investment and the payback period
    • Explain fixed and variable costs
    • Calculate break even and understand CVP (cost-volume-profit) analysis
    • Explain tracking and performance measures
    • Explain and calculate Balanced Scorecard measures

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    This course is eligible for 4 hours of ACFRE Management credit.  

     

    Access time:  30 days

     

    An additional 30 days available for $19

    Formats Available: Streaming
    Original Program Date: March 16, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Financial Planning and Control
    Collapse How to Read a Financial Statement

    This course covers financial reports and their meaning. You will learn the fundamentals and important of the income statement, balance sheet, and statement of cash flows, and how they can be used to manage a business. You will also be exposed to financial (ratio) analysis.

     

    After completing this course, you'll be able to:

    • Identify and describe the documents and financial statements included in an organization's financial report
    • Itemize and interpret the information in the income statement, balance sheet, statement of changes in shareholders' equity, and statement of cash flows
    • Correctly state the impact of specific business activities on cash flow
    • Define financial (ratio) analysis and explain its objectives and limitations
    • Identify the various types and categories of financial ratios
    • Perform calculations using financial ratios

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30-day extension available for $19

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> How to Read a Financial Statement
    Collapse How to Read a Nonprofit Financial Statement

    This course will develop your ability to appropriately interpret the major financial accounting statements that are used by nonprofit organizations. Ideally, you will gain an understanding of the types of financial statements that are used by nonprofit organizations, and how they differ from for-profit financial reporting. Also, you should gain an appreciation of both the power and limitations of accounting information in assessing financial performance and decision-making. You will also learn the uses of financial statement analysis, or ratio analysis for nonprofit organizations.

     

    After completing this course, you'll be able to:

     

    • Identify and describe the documents and financial statements included in a nonprofit organization's financial report
    • Analyze the information found in nonprofit statements of financial positions
    • Analyze the information found in the statement of activities
    • Analyze the information found in the statement of cash flows
    • Describe the nature of business enterprises and nonprofit organizations, as reflected by the statement of financial position
    • Define financial (ratio) analysis and explain its objectives and limitations
    • Identify the various categories of financial ratios used in nonprofit analyses
    • Define and calculate the ratios within each category

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30-day extension available for $19

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> How to Read a Nonprofit Financial Statement
    Collapse Introduction to Finance

    This course introduces the discipline of finance in an organizational setting. Among the basics covered: responsibilities of financial managers; roles of finance in a typical business organization; legal forms of businesses; agency relationships; and relevant financial markets of interest to financial managers. Further, you will explore the five principles that form the foundation of financial management and you will understand the non-financial manager's impact on, and role in, the finance function.

     

    After completing this course, you'll be able to:

     

    • Identify and differentiate the three most common types of business organizations and the structure of each
    • State the fundamental objectives of a corporation and the differences between wealth and profit maximization
    • Recognize the impact of social and ethical responsibility on business
    • Identify and describe the structure and functions of the finance department within an organization
    • Define the principal-agent relationship and strategies for overcoming conflicts of interest and motivating managers
    • List and define the five key principles that form the foundation of financial management
    • Recognize and define the five key financial markets
    • Identify the sources, rules, and life-cycle stages of corporate financing
    • Describe the function of the stock market and the three trading venues it utilizes
    • Recognize the factors related to interest rate determination and the impact of interest on an organization

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30-day extension available for $19

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Introduction to Finance
    Collapse Triple Bottom Line Accounting

    n order to pursue the goal of sustainability, corporate and government leaders must manage companies and economies in terms of balancing and optimizing the triple bottom line of social, environmental, and economic impacts. The Triple Bottom Line concept, also known as the "3Ps" ("People, Planet, and Profit"), is both a metaphor for thinking about sustainability as well as the basis for a practical framework for accounting and reporting on organizations' activities and impacts. The TBL concept borrows the well-known and widely accepted idea of financial accounting and its "bottom line" and expands it.

     

    After completing this module, you should be able to:

    • Explain the triple bottom line (TBL) concept and its three pillars of "People, Planet, and Profits"
    • Describe the Global Reporting Initiative (GRI) TBL accounting framework
    • Explain how economic, environmental, and social performance indicators are developed
    • Discuss how TBL accounting measures an organization's sustainability performance
    • Outline the criticisms of TBL accounting
    • Describe best practices for TBL accounting

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $50

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Triple Bottom Line Accounting
    Collapse Understanding and Managing Budgets

    This course covers budgets and how they are used in organizational settings. You will gain an understanding of the uses and functions of master budgets, operating budgets, sales, production and cost of goods sold budgets, and cash budgets. You will also learn how organizations are using different budgeting techniques to deal with operating challenges.

     

    After completing this course, you'll be able to:

    • Recognize the uses and functions of budgeting
    • Recognize the key activities, considerations, and benefits of strategic organizational planning
    • Recognize the purpose and make-up of a master budget
    • Identify the components and calculations used to create a master budget and recognize uses for this information
    • Identify the components and purpose of an operating budget
    • Recognize how sales, production, and cost of goods sold budgets are created and perform related calculations
    • Recognize the purpose of cash budgets and how they are prepared
    • Identify ways the budget process can be managed for optimal results and recognize the benefits and limitations of the management-by-objective system

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: April 01, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Understanding and Managing Budgets

    General Fundraising
    Collapse Corporate Social Responsibility

    Corporate social responsibility (CSR) is the concept of organizations taking responsibility for their impact on society and the environment. Businesses which embrace CSR promote the public interest through what they do (for example, encouraging community growth and development) and what they refrain from doing (for example, eliminating or avoiding practices that harm stakeholders, regardless of whether such practices are legal). CSR is the inclusion of the public interest into corporate decision-making.

     

    After completing this module, you should be able to:

    • Define corporate social responsibility (CSR) and explain how the concept has been broadened
    • Describe the moral and economic arguments for CSR
    • Outline the criticisms of CSR
    • Explain the role of CSR standards and how CSR is measured
    • Recognize the impact on corporations of their CSR performance
    • Outline best practices for CSR

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30 days available for $50

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Corporate Social Responsibility
    Collapse Introduction to Grant Writing

    Strategic grant writing helps align the identified needs of a nonprofit (and its clients) with funding sources, whether foundations, government agencies, corporations or individuals. This course offers a guide to the basics of grant writing, an increasingly crucial method for raising money to fund projects and programs for nonprofits and other organizations. The course explores the relationship of grant writing to an organization's strategy for fundraising. It also outlines the six stages of grant writing and highlights grant writing best practices.

     

    After completing this course, you will be able to:

     

    • Discuss the importance of grant writing to nonprofits and other organizations seeking funding
    • Describe how capital grants and endowment grants can be integrated into fundraising efforts, including matching funds
    • Explain how grant writing and fundraising represent complimentary methods of ensuring a nonprofit's financial stability
    • Outline the six stages of the grant writing process
    • Discuss the process of identifying and establishing a need for funding (Stage One)
    • Describe how to research grantmakers and available grants (Stage Two)
    • Explain the process of establishing relationships with potential funders (Stage Three)
    • Discuss the importance of alignment between a nonprofit and a funder's mission (Stage Four)
    • Outline the grant writing process (Stage Five)
    • Explore tools and techniques employed in writing the grant proposal
    • Explain how a nonprofit should follow-up after winning or losing a grant award (Stage Six)
    • Outline best practices for grant writing
    • Apply your understanding of the grant writing process to case studies covering the six stages

     

    Estimated time to complete: 4-6 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.

     

    CFRE Credits:  5                        Access time:  30 days

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Introduction to Grant Writing

    Leadership and Management

    Marketing
    Collapse An Overview of Marketing

    This course provides an introduction to marketing and marketing planning, and addressing the definition of marketing, the marketing mix (the Four Ps), the strategic importance of marketing, and customer values and satisfaction.

     

    After completing this course, you should be able to:

    • Define marketing and the marketing concept
    • Understand the marketing process
    • Explain the uses of the marketing mix (the Four Ps)
    • Explore the relationship between marketing and strategic planning
    • Understand customer value, customer satisfaction, and the importance of loyalty
    • Discuss the role of ethics in marketing

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    And additional 30 days available for $19

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> An Overview of Marketing
    Collapse Marketing Planning

    This course reviews the marketing planning process, the components of an effective marketing plan, and the role of market research and how marketers segment, target and position their product or service. The course then looks at planning and the Four Ps (product, pricing, promotion, and placement).

     

    After completing this course, you should be able to:

    • Describe the marketing planning process
    • Understand how marketing information and market research is gathered, analyzed, and used
    • Describe how target markets are identified and pursued
    • Understand product marketing, including new product development
    • Discuss the marketing issues involved in establishing the promotional mix and in setting prices
    • Understand the key issues in placement and distribution planning

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: April 01, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Marketing Planning
    Collapse Principles of Marketing for Nonprofit Organizations

    When we think of marketing, we typically think of the activities that a for-profit company engages in. However, marketing is an important function for nonprofit organizations as well. Marketing is the way that nonprofits determine the needs of their clients and their donors. As in the for-profit world, nonprofit marketing includes advertising, promotion, public relations, and customer relationship management. This course examines how nonprofits use marketing to publicize their mission and to gather contributions of time and money. The course also discusses marketing planning in the nonprofit organization.

     

    After completing this course, you should be able to:

    • Define what marketing is within the nonprofit environment
    • Explain the service-intensive nature of nonprofit program activities
    • Explain how the marketing mix is expanded for service products (the Three Ps of Services Marketing)
    • Describe the importance of customer satisfaction and how expectations play a role in satisfaction with service products
    • Discuss the role of ethics in nonprofit marketing
    • Describe the importance of a nonprofit marketing plan
    • Describe how target markets can be identified for donors
    • Explain how new service products are developed by nonprofits

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Principles of Marketing for Nonprofit Organizations
    Collapse Strategic Marketing for Entrepreneurs

    This course reviews the strategic issues that an entrepreneur faces while starting a new venture or business, and highlights the questions about market acceptance that must be answered during every stage of the entrepreneurial process.

     

    After completing this course, you should be able to:

    • Describe the role of strategy and marketing in an entrepreneurial setting
    • Discuss the basics of strategy, including the three levels of strategy and the five competitive forces identified by Michael Porter
    • Explain marketing basics, including the marketing process and the Four P's
    • Discuss the role of marketing in the discovery stage of a new venture
    • Describe the evaluation of the market for a new venture, including market segmentation, target marketing, and exploring customer needs
    • Discuss the role of strategic planning in the entrepreneurial process
    • Describe the key elements of a marketing plan
    • Outline the factors for success in creating a new venture business plan

     

    Estimated time to complete: 5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $50

    Formats Available: Streaming
    Original Program Date: April 01, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Strategic Marketing for Entrepreneurs

    Personal Business Skills
    Collapse Ace Your Job Search!

    This course focuses on career planning, enhancing resume writing, and improving interviewing skills for those seeking employment.

     

    Part One of the course, "Tailoring Resumes and Cover Letters for a Perfect Fit," will help learners craft a resume that is targeted, elegant, and effective. Part Two, "Interviewing Skills: Make the Right Impression," focuses on the preparation job candidates need in advance of an interview, and on the five stages of the interview process. Part Three, "Interviewing Skills: Ace Those Tough Questions," helps learners formulate winning answers to difficult interview questions before they walk into the interviewing room.

     

    After completing this course, you'll be able to:

    • Recognize key career development questions to ask before beginning a job search
    • Employ a written goal-setting process to establish career development and job search priorities
    • Recognize the purpose of tailoring a resume and cover letter
    • Develop a more effective resume
    • Develop a more effective cover letter
    • Identify the five stages of the interview process
    • Conduct industry and company research efficiently using web-based resources
    • Brainstorm potential interview questions and answers
    • Understand what constitutes a good answer in the mind of a hiring manager
    • Anticipate some of the most common interview questions
    • Explain to a hiring manager how the past successes represented on your resume will translate to future success in your desired position
    • Recognize whether a job aligns with your career objectives

     

    Estimated time to complete: 5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days       

     

    Additional 30 days available for $19

    Formats Available: Streaming
    Original Program Date: March 18, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Ace Your Job Search!
    Collapse Effective Business Writing

    The ability to write clearly and directly is highly prized in organizations. This course focuses on improving business writing. The ideas, techniques, and checklists in this course apply to all forms of business writing: memos, reports, brochures, proposals, presentations, catalogs, and websites. Other topics include formal and informal outlining techniques, how to revise for wordiness, unnecessary phrases, redundancy, and jargon, and the appropriate use of email in an organizational setting.

     

    After completing this course, you'll be able to:

    • Recognize the difference between ineffective and effective writing
    • List and define the four major factors of effective writing (clarity, tone, organization, and delivery)
    • Recognize the role of the audience in effective communication and the importance of understanding an audience's needs
    • Employ formal and informal outlining techniques
    • List and recognize techniques for overcoming writer's block
    • Recognize the importance and dangers of writing quickly
    • Revise for wordiness, unnecessary phrases, redundancy, and jargon
    • Write more effective emails and recognize the appropriate use of email in an organizational setting
    • Employ checklists for organizing, writing, and revising

     

    Estimated time to complete: 4-6 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Acces time:  30 days

     

    An additional 30 days available for $19

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Effective Business Writing
    Collapse Effective Emails, Memos, and Letters

    Communicating clearly and concisely in written formats like email, memos, and letters is very important in a workplace setting. This course, Effective Emails, Memos, and Letters, will help you improve your use of these common business communication vehicles by providing best practices and effective tips and techniques.

     

    After completing this course, you should be able to:

    • Recognize when it's appropriate to use an email, a memo, or a letter
    • Explain the parts of an email, a memo, and a letter, and format each so that the communication is effective
    • Consider primary and secondary uses for the email, memo, or letter
    • Explain how to facilitate both primary and secondary uses
    • Create a sample email, memo, and letter employing best practices

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

    Formats Available: Streaming
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Effective Emails, Memos, and Letters
    Collapse Effective Negotiations

    Every day we are involved in negotiations of one form or another. Even though negotiations are an integral part of our lives, techniques for managing these situations are not instinctive; they must be learned.

     

    Experienced negotiators make a conscious decision about what type of strategy to use in a discussion based on factors such as the importance of the relationship and the importance of what is at stake. Key concepts such as the "best alternative to no agreement", reservation price, and the "zone of possible agreement" can help when conducting negotiations. Since power is a fundamental dynamic in negotiations, it is important for negotiators to have a basic understanding of ways they can exert and also gain power in a discussion.

     

    After completing this course, you should be able to:

    • Define what negotiation is
    • Explain the differences between principled negotiation, distributive negotiation, integrative negotiation and mixed motive negotiation
    • Discuss what BATNA is and why it is important within the context of a negotiation
    • Describe the concepts of reservation price and ZOPA, as well as how they relate to one another in a negotiation
    • Describe the steps that should be taken to plan for a negotiation
    • Explain the ways that power can be used in a negotiation, and how power can be gained from different sources
    • Identify different behaviors which can pose challenges to a negotiation and may cause impasses
    • Apply the concepts of negotiation to two real-world scenarios

     

    Estimated time to complete: 3-5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    This course is eligible for 4 hours of ACFRE Management Credit

     

    Access time:  30 days

     

    An additional 30 days available for $19

    Formats Available: Streaming
    Original Program Date: March 18, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Effective Negotiations
    Collapse Effective Presentations

    The ability to communicate clearly and effectively is increasingly important in organizational settings. This course helps learners organize, structure, and create effective presentations. Because many organizations use PowerPoint as a way of communicating information, this course offers advice and guidance on the most effective and persuasive uses of PowerPoint.

     

    After completing this course, you'll be able to:

    • Recognize what makes communication effective
    • Understand the elements in the communications process
    • Organize your communications and presentations
    • Understand PowerPoint graphic rules of thumb
    • Create an effective summary slide
    • Describe and employ the four steps of purposeful communication in your presentations
    • Understand the forecast, present, and echo structure for presentations
    • Recognize key visual considerations for PowerPoint slides and presentations
    • Understand how to organize and create PowerPoint presentations
    • Revise PowerPoint slides to make them more effective
    • Understand the success factors for face-to-face presentations

     

    Level/Prerequisites: Introductory/No Prerequisites

     

    Estimated time to complete: 4-6 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Access time:  30 days

     

    An additional 30 days available for $19

    Formats Available: Streaming
    Original Program Date: March 18, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Effective Presentations
    Collapse Effective Public Speaking

    Confidence is a key to delivering an effective speech or presentation. This two-module course, Effective Public Speaking, helps you to develop the skills you'll need to become an outstanding and confident public speaker. It reviews the seven stages of public speaking through games, interactive exercises, and videos. The tools and techniques in this course can ensure that you'll excel when speaking in any situation, from the start of your speech or presentation to its successful end.

     

    After completing this course, you'll be able to:

    • Describe the seven stages of giving a speech or presentation
    • Discuss the elements of establishing your purpose for speaking (Stage One)
    • Recognize the need to consider your audience (Stage Two)
    • Describe how to develop your central message (Stage Three)
    • Explain how to employ evidence in supporting your main points (Stage Four)
    • Discuss how to craft your speech (Stage Five)
    • Explain how to rehearse for your speech (Stage Six)
    • Describe techniques for delivering your speech (Stage Seven)
    • Recognize best practices for employing slides in your presentation
    • Describe key techniques for dealing with speech anxiety
    • Discuss how to handle difficult questions
    • Describe effective responses when things go wrong

     

    Estimated time to complete: 4-6 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

    Formats Available: Streaming
    Original Program Date: March 18, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Effective Public Speaking
    Collapse Introduction to Critical Thinking

    This course is an introduction to the importance of critical thinking in the business world. Critical thinking is an intellectual model for reasoning through issues to reach well-founded conclusions about them. Asking questions is at the heart of critical thinking.

     

    This program is designed to help learners define and identify critical thinking and reasoning skills and develop those skills.

     

    After completing this set of modules, you will be able to:

    • Define critical thinking, reasoning, and logic
    • Ask appropriate questions for critical thinking
    • Understand the process of systemic problem-solving
    • Identify and overcome barriers to critical thinking
    • Articulate common reasoning fallacies
    • Understand critical thinking as it pertains to the workplace

     

    Estimated time to complete: 7 hours

     

    Successful Completion Requirement for IACET CEU: Learners must score an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit.

     

    Access time:  30 days

     

    An additional 30-day extension available for $19

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Introduction to Critical Thinking
    Collapse Introduction to Entrepreneurship

    This course explores the different aspects of entrepreneurship and how entrepreneurs create and establish successful new ventures. It reviews issues and activities involved in starting a new business, including the decisions that must be made before an enterprise can be launched and established.

     

    After completing this course, you should be able to:

     

    • Describe the characteristics of a successful entrepreneur
    • Outline the eight stages of the entrepreneurial process
    • Explain the discovery stage
    • Describe the evaluation of the market for a new venture
    • Outline ways to structure the venture
    • Discuss the strategic planning process for an entrepreneur
    • Describe the operational and financial planning needed for a new venture
    • Outline how an entrepreneur develops and employs a business plan
    • Describe the options for funding the new venture
    • Discuss issues in implementing the plans for a new venture
    • Recognize the ethical issues faced by entrepreneurs

     

    Estimated time to complete: 5 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30-day extension available for $50

    Formats Available: Streaming
    Original Program Date: March 17, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Introduction to Entrepreneurship
    Collapse Personal Creativity

    This course addresses Personal Creativity. Through tools and exercises drawn from Adrian Brown's book, Creativity & Innovation, it seeks to help unlock the creativity within individuals.

     

    By stimulating creativity through various techniques (mind-mapping, DO-IT, SCAMPER, right and left brain thinking) participants learn to tap into their personal creativity and apply it to organizational challenges.

     

    After completing this course, you should be able to:

    • Describe the basis of personal creativity
    • Explain the uses of creative tools
    • Distinguish between vertical and lateral thinking
    • Employ creative tools like SCAMPER, random input, mind mapping, and DO IT
    • Describe the key characteristics of personal creativity
    • Assess the issues surrounding measuring creativity

     

    Access time:  30 days

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Personal Creativity

    Project Management
    Collapse Effectively Managing Project Stakeholders

    This online course is created to help project managers understand and resolve issues that can emerge from interactions among project stakeholder

     

    The course includes a brief tutorial to help students understand familiar strategies for managing stakeholder expectations, as well as ten concise case studies that explore common stakeholder issues. The case studies are designed to simulate the conversations and interactions that occur among project stakeholders, to show learners how to dissect causal elements from these types of conversations—just as they will have to do on their own projects—and to help them prepare appropriate responses. As students work through the case studies, they'll learn effective strategies to resolve stakeholder problems and gain the proficiency necessary to manage interactions and keep their projects on track.

     

    After completing this course, you should be able to:

    • Diagnose the underlying causes of stakeholder problems
    • Apply practical tips from experienced practitioners to resolve these problems
    • Refine your ability to effectively manage projects and interact with project constituents

     

    Estimated Time to Complete: 3 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24-48 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30 days available for $19

    Formats Available: Streaming
    Original Program Date: March 21, 2016
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Effectively Managing Project Stakeholders
    Collapse Emotional Intelligence for Project Managers

    Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts.

     

    This one-module course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.

     

    After completing this course, you should be able to:

    • Discuss the role of emotional intelligence for managers and project managers
    • Explain why improving emotional intelligence can improve managerial performance
    • Recognize the importance of emotional intelligence in successful project management
    • Discuss the nine key EI factors
    • Apply EI factors to project scenarios

     

    Estimated Time to Complete: 3 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30 days available for $19

    Formats Available: Streaming
    Original Program Date: March 22, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Emotional Intelligence for Project Managers
    Collapse Ethics for Project Managers

    Business ethics represent the standards for right and wrong that govern how businesspeople act. The term also refers to the study of moral principles in the workplace. This one-module course reviews the major ethical issues facing project managers. It looks at the specific challenges project leaders may confront as they deal with team members, vendors, stakeholders, and sponsors.

     

    After completing this module, you should be able to:

    • Discuss the role of ethics in the workplace
    • Discuss project managers and the Ethical Triangle and its three components: Individual Ethics, Leadership Ethics, and Governance and Control
    • Recognize the key ethical issues in project management
    • Describe the provisions of the Project Management Institute Code of Ethics and Professional Conduct
    • Discuss the four foundational values (Responsibility, Respect, Fairness, and Honesty) of the PMI® Ethics Code
    • Apply ethical principles to project scenarios

     

    Access time: 30 days

     

    An additional 30-day extension available for $19

    Formats Available: Streaming
    Original Program Date: March 18, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Ethics for Project Managers
    Collapse Integrating Agile and Waterfall Practices

    This online course is designed to help Agile proponents recognize and resolve many of the common integration issues that emerge when these two methodologies are combined.

     

    The course consists of 20 short case studies that simulate the communication and interchanges that can occur as Agile and Waterfall practitioners work to resolve differences in the ways that they see and execute tasks. As students evaluate these case studies, they'll learn to deconstruct and diagnose any underlying problems that need to be resolved, just as they would in everyday practice. While they work to decode and correct these issues, they'll begin to recognize the common pitfalls that can happen as project teams collaborate and interact, which will allow them to step in to solve potential problems before work is affected.

     

    After completing this course, you should be able to:

    • Recognize the problems that Agile and Waterfall collaborators contend with on a regular basis
    • Apply practical tips from experienced practitioners to correct these problems
    • Polish and perfect your skills as you create an environment that enhances the alliance with your partners and collaborators

     

    Target Audience: This course is designed for adult learners with a good grasp of Agile and Waterfall practices.

    Level/Prerequisites: Intermediate

     

    Estimated Time to Complete: 3 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24-48 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

     

    An additional 30-day extension available for $19

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Integrating Agile and Waterfall Practices
    Collapse PM Primer-Cognitive Ability and Decisiveness

    This online course focuses on those critical thinking, decision-making, and cognitive skills vital to effective project management.

     

    To be effective, project practitioners need to do more than just apply tools and techniques. They need to think critically about their projects and make good decisions that will put themselves—and their teammates—in positions to succeed.

     

    Mastering these "softer" skills will allow team members and key project contributors to diagnose problems and situations in ways that will benefit the project, which will then propel them toward more successful outcomes. As they apply effective cognitive ability and decision-making skills, participants will make efficient choices that will help in dealing with uncertainties, and align work with expectations to lead the group to a successful result.

     

    After completing this module, you should be able to:

    • Explain how critical thinking can be used to enhance decision making
    • Describe the steps that teams and individuals use to make effective decisions
    • Employ the Davenport-Kim three-stage model of decision making
    • Recognize the role that uncertainty and risk play in the decision-making process
    • Discuss how the Myers-Briggs Type Indicator helps in understanding decision-making approaches

     

    Estimated Time to Complete: 2 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PM Primer-Cognitive Ability and Decisiveness
    Collapse PM Primer-Conflict Resolution

    This online course focuses on how project managers can resolve conflicts in a project setting.

     

    Any time you convene a group of people to work together as closely as project teams do, conflicts are bound to happen. Project team members will likely have different views, personalities, and work styles that may clash as project objectives and goals are pursued.

     

    To ensure that projects achieve their goals and project teams reach their full potential, conflicts must be carefully managed and effectively resolved by skilled practitioners and key stakeholders. Project managers and team leaders must recognize the triggers that signal conflict and intervene as early as possible, to prevent problems from shifting focus away from work and to ensure that project participants interact professionally as they meet their responsibilities and execute their roles.

     

    After completing this course, you should be able to:

    • Identify the stages of conflict
    • Recognize the structural differences that can cause conflict
    • Distinguish between different conflict types and apply strategies to resolve them
    • Describe how concern for oneself and concern for others interact to create different styles for dealing with conflict
    • Compare different negotiation styles and describe when each should be used
    • Demonstrate how power and BATNA can be used as tools during negotiations

     

    Estimated Time to Complete: 2 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  30 days

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PM Primer-Conflict Resolution
    Collapse PMP 1-Introduction to Project Management-Fifth Edition

    This course was designed as a supplemental study guide for the major content areas of Chapters 1 and 2 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will consider some of the organizational issues surrounding project management. You will review how different organizations handle the responsibilities of project management and focus on the entity known as a project management office, or PMO. You will also learn how organizational structure can play a key role in the success or failure of project management.

     

    This course contains video segments of project management professionals who offer advice and best practices to learners. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

     

    Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

     

    After completing this course, you should be able to:

    • Explain what a project is and how it can advance organizational goals
    • Describe the role of the project manager in an organizational setting
    • Identify how enterprise environmental factors and organizational process assets can affect project management processes
    • Explain the concept of a project management office (PMO)
    • Explain the relation of projects to sub-projects, programs, and portfolios
    • Distinguish between functional organizations and projectized organizations and explain how the structure of the organization can affect project processes and activities
    • Clarify the role of stakeholders such as the project sponsor in determining general and specific details of the project charter
    • Describe the project life cycle and its common trends and patterns
    • Define and explain fast tracking
    • Identify key competencies of successful project managers
    • Describe the differences among several common project life cycle approaches

     

    Level: Intermediate

     

    Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Estimated time to complete: 3.5 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course requires the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PMP 1-Introduction to Project Management-Fifth Edition
    Collapse PMP 10 - Project Procurement Management - Fifth Edition

    This course was designed as a supplemental study guide for the major content areas of Chapter 12 ofA Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will consider the various aspects of the Project Procurement Management knowledge area.

     

    This course contains video segments of project management professionals who offer advice and best practices to learners. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

     

    Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

     

    After completing this course, you should be able to:

    • Define procurement within the context of a project
    • Describe the elements of a procurement management plan
    • Explain the various roles and responsibilities of buyers and sellers
    • Compare contract types and analyze make-or-buy decisions
    • Discuss the techniques that contribute to effective project procurement documents
    • Identify common criteria for selecting sellers
    • Describe the activities involved in controlling procurements and ensuring that sellers are on track to complete deliverables that conform to project requirements
    • Explain the importance of negotiating for a suitable contract and ensuring that any changes to the procurement requirements are well-documented
    • Describe the circumstances under which project procurements can be closed

     

    Target Audience: This course is designed for adult learners with some project management experience.

     

    Level: Intermediate

     

    Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Estimated time to complete: 3.5 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course requires the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: April 05, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PMP 10 - Project Procurement Management - Fifth Edition
    Collapse PMP 11 - ProjectStakeholder Management - Fifth Edition

    This course was designed as a supplemental study guide for the major content areas of Chapter 13 ofA Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will learn about how to effectively identify project stakeholders and involve them throughout the project to enhance the prospects for success.

     

    This course contains video segments of project management professionals who offer advice and best practices to learners. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

     

    Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

     

    After completing this course, you should be able to:

    • Identify the individuals, groups, and organizations associated with a project to ensure that all needs and expectations will be considered and evaluated
    • Use classification models, such as the power/interest grid and salience model, to categorize stakeholders and consider their impact on the project
    • Create stakeholder management strategies to maximize positive stakeholder impacts and minimize negative stakeholder impacts
    • Identify gaps between current and desired levels of engagement and incorporate strategies to bring these conditions into alignment
    • Employ interpersonal and management skills to address and manage conflicts among stakeholders
    • Nurture engagement activities to help the project meet its objectives and satisfy all acceptance criteria
    • Modify engagement strategies to ensure that they continue to be effective

     

    Target Audience: This course is designed for adult learners with some project management experience.

     

    Level: Intermediate

     

    Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Estimated time to complete: 3.5 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course requires the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Access time:  30 days

    Formats Available: Streaming
    Original Program Date: April 05, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PMP 11 - ProjectStakeholder Management - Fifth Edition
    Collapse PMP 12 - PMP Practice Exams and Exam Strategies - Fifth Edition

    This course is designed to give learners an assessment of their readiness to take PMI®'s PMP® Exam. It contains five process group assessments, as well as two 200-question practice exams, which cover the Project Management Institute®'s standard, A Guide to the Project Management Body of Knowledge (PMBOK® Guide). The practice exams provide a comprehensive review of the PMBOK®Guide. You will also review key strategies for preparing for the Project Management Professional (PMP)® Exam.

     

    After completing this course, you should be able to:

    • Summarize the structure and requirements of the PMP® Exam
    • Explain and apply the key concepts found in the Project Management Institute®'s Code of Ethics and Professional Conduct
    • Describe ways to improve your performance on the PMP® Exam
    • Use checklists to quickly review the major areas of knowledge on the PMP® Exam
    • Begin your preparation for the PMP® Exam with confidence

     

    Level: Intermediate

     

    Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Estimated time to complete: 8-10 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course requires the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Access time:  60 days

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: April 05, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PMP 12 - PMP Practice Exams and Exam Strategies - Fifth Edition
    Collapse PMP 2 - Project Processes and Project Integration Management-Fifth Edition

    This course was designed as a supplemental study guide for the major content areas of Chapters 3 and 4 of A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will be introduced to the five project management process groups and 10 project management knowledge areas into which PMI® sorts all project activities. You will also learn how processes in the Project Integration Management knowledge area encourage relationships between project processes that keep the project's activities coordinated and on track for success.

     

    This course contains video segments of project management professionals who offer advice and best practices to learners. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

     

    Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

     

    After completing this course, you should be able to:

    • Explain the role of the five process groups: Initiating process group, Planning process group, Executing process group, Monitoring and Controlling process group, and Closing process group
    • Identify the 10 knowledge areas: Project Integration Management, Project Scope Management, Project Time Management, Project Cost Management, Project Quality Management, Project Human Resource Management, Project Communications Management, Project Risk Management, Project Procurement Management, and Project Stakeholder Management
    • Recognize that each of the 47 processes identified by PMI® as universal to project management can be classified into one knowledge area and one process group
    • Describe the overlapping nature of the interaction between the processes and process groups
    • Explain the ways in which inputs and outputs of various processes determine the relationship between the processes
    • Identify the processes of the Project Integration Management knowledge area
    • Describe the inputs, the tools and techniques, and the outputs of the various component processes of the Project Integration Management knowledge area

     

    Target Audience: This course is designed for adult learners with some project management experience.

     

    Level: Intermediate

     

    Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Estimated time to complete: 3.5 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course requires the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: April 05, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PMP 2 - Project Processes and Project Integration Management-Fifth Edition
    Collapse PMP 3 - Project Scope Management - Fifth Edition

    This course was designed as a supplemental study guide for the major content areas of Chapter 5 ofA Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will consider many of the key issues surrounding Project Scope Management.

     

    This course contains video segments of project management professionals who offer advice and best practices to learners. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

     

    Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

     

    After completing this course, you should be able to:

    • Define scope and explain how to create a project scope statement
    • Explain the different methods, tools, and techniques for collecting requirements
    • Assess the work that needs to be completed for a project to successfully fulfill its objectives
    • Create a work breakdown structure and WBS dictionary
    • Describe how a requirements traceability matrix can be used to trace project requirements throughout the project's life cycle
    • Describe where scope baselines and performance measurement baselines come from and how they are used to evaluate the success of a project through its life cycle
    • Complete project review reports and lead meetings

     

    Level: Intermediate

     

    Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Estimated time to complete: 3.5 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course requires the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PMP 3 - Project Scope Management - Fifth Edition
    Collapse PMP 4 - Project Time Management - Fifth Edition

    This course was designed as a supplemental study guide for the major content areas of Chapter 6 ofA Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will consider how to best plan and schedule activities. You will familiarize yourself with the various techniques used to calculate and analyze activity time estimates, including ways to estimate the duration of activities.

     

    This course contains video segments of project management professionals who offer advice and best practices to learners. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

     

    Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

     

    After completing this course, you should be able to:

    • List the Project Time Management knowledge area component processes
    • Define activities using an activity list, activity attributes, and a milestone list
    • Discuss various techniques for estimating duration and know when to apply them
    • Describe how project activities can be sequenced
    • Demonstrate how the resources required for a project can be estimated
    • Explain how limited availability of resources can affect the scheduling of activities
    • Demonstrate how a project schedule network diagram is created and read
    • Describe schedule network analysis and how it can help to determine the critical path for a project
    • Explain how to control a project's schedule by initiating change requests or employing techniques of schedule compression or buffering

     

    Level: Intermediate

     

    Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Estimated time to complete: 3.5 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Access time:  30 days          An additional 30-day extension is available for $19

    Required Material: This course requires the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PMP 4 - Project Time Management - Fifth Edition
    Collapse PMP 5 - Project Cost Management - Fifth Edition

    This course was designed as a supplemental study guide for the major content areas of Chapter 7 ofA Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will consider the general approaches to cost management, such as the methods that are used to estimate and budget for project costs. You will also learn about the interrelationship of various cost control concepts and possible responses a project management team might make if a project is falling behind schedule or overrunning its budget.

     

    This course contains video segments of project management professionals who offer advice and best practices to learners. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

     

    Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

     

    After completing this course, you should be able to:

    • Define cost management and its associated cost management plan
    • Explain the various inputs of and methods for estimating activity cost
    • Describe how to aggregate activity costs to determine budget and both periodic and total project funding requirements
    • Identify the cost baseline and performance measurement baseline and their importance in earned value management
    • Calculate planned value, earned value, actual cost, schedule variance, cost variance, the schedule performance index, and cost performance index
    • Explain how baselines, planned value, earned value, and actual cost can be represented in graphic form
    • Calculate the budget at completion, estimate at completion, estimate to complete, and the to-complete performance index and use these concepts to forecast the cost requirements of a project
    • Identify the warning signs that a project is falling behind schedule or overrunning its budget and explain the various possible responses
    • Explain performance-reporting techniques and updates to project documentation
    • Recognize the various approaches to project selection, including return on investment and internal rate of return

     

    Level: Intermediate

     

    Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Estimated time to complete: 3.5 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course requires the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PMP 5 - Project Cost Management - Fifth Edition
    Collapse PMP 6 - Project Quality Management - Fifth Edition

    This course was designed as a supplemental study guide for the major content areas of Chapter 8 ofA Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will learn how the project management team ensures that a project is completed at the level of quality required by all the stakeholders. From customers to the performing organization, there are many inputs to the process. This course will explain how the project management team can plan for, execute, and monitor and control quality.

     

    This course contains video segments of project management professionals who offer advice and best practices to learners. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

     

    Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

     

    After completing this course, you should be able to:

    • Define quality, quality planning, quality assurance, and quality control
    • Explain what aspects of quality assurance and quality control need to be decided on and budgeted for in the planning stage
    • Explain how the project management team should balance the cost of quality with its benefits
    • Distinguish between quality assurance and quality control
    • Explain how Perform Quality Assurance identifies ineffective processes and how the process improvement plan allows for their improvement
    • Describe how Control Quality uses statistical sampling, inspection, and visual representations of data to identify defects in products or processes
    • Recognize the similarities and differences among quality tools, and when and why each can be applied in quality management

     

    Level: Intermediate

     

    Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Estimated time to complete: 3.5 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course requires the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PMP 6 - Project Quality Management - Fifth Edition
    Collapse PMP 7 - Project Human Resource Management - Fifth Edition

    This course was designed as a supplemental study guide for the major content areas of Chapter 9 ofA Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will learn how to acquire and negotiate the best staff, how to define roles and responsibilities in project documentation, and how to employ the essentials of good people management.

     

    This course contains video segments of project management professionals who offer advice and best practices to learners. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

     

    Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

     

    After completing this course, you should be able to:

    • Describe how staffing is planned for and acquired in an organization
    • Explain how internal and external staff will have different management needs
    • Recognize and manage for constraints and limited availability of human resources
    • Apply resource optimization techniques to deal with limited human resources
    • Identify and choose between the various techniques for visually representing the roles and responsibilities of individuals, teams, and organizations
    • Describe what makes a successful team and how project managers can assess and develop their teams and individual workers
    • Employ effective people management, including how to motivate and manage teams and how to resolve team conflict
    • Identify the general approaches to decision-making, and how they might be applied to project scenarios

     

    Level: Intermediate

     

    Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Estimated time to complete: 3.5 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course requires the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Access time:  30 days   

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PMP 7 - Project Human Resource Management - Fifth Edition
    Collapse PMP 8 - Project Communications Management - Fifth Edition

    This course was designed as a supplemental study guide for the major content areas of Chapter 10 ofA Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will learn about how project management teams can effectively communicate with the project's various stakeholders.

     

    This course contains video segments of project management professionals who offer advice and best practices to learners. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

     

    Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

     

    After completing this course, you should be able to:

    • Describe the basic communication models and how these models can be applied to Project Communications Management techniques
    • Identify the various inputs, tools and techniques, and outputs of Project Communications Management activities
    • Explain the basics of effective communication in the context of project management
    • Describe the importance of the communications management plan
    • Conduct communication requirements analysis to determine how communications will be planned for in the communications management plan
    • Identify the different methods and technologies of communication, and explain under which circumstances specific methods and technologies are more likely to be successful
    • Explain the conventions of creating performance reports that use variance analysis and forecasting techniques to update stakeholders on the progress of the project

     

    Level: Intermediate

     

    Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Estimated time to complete: 3.5 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course requires the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $19

     

     

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PMP 8 - Project Communications Management - Fifth Edition
    Collapse PMP 9 - Introduction to Project Risk Management - Fifth Edition

    This course was designed as a supplemental study guide for the major content areas of Chapter 12 ofA Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition. In this course, you will consider the various aspects of the Project Procurement Management knowledge area.

     

    This course contains video segments of project management professionals who offer advice and best practices to learners. By submitting a question via the course's Ask the Expert link, you get access to project managers who will answer your questions within 24-48 hours.

     

    Taking advantage of online interactivity, the course contains a vocabulary game, flashcards, and other activities to help you master the material.

     

    After completing this course, you should be able to:

    • Define procurement within the context of a project
    • Describe the elements of a procurement management plan
    • Explain the various roles and responsibilities of buyers and sellers
    • Compare contract types and analyze make-or-buy decisions
    • Discuss the techniques that contribute to effective project procurement documents
    • Identify common criteria for selecting sellers
    • Describe the activities involved in controlling procurements and ensuring that sellers are on track to complete deliverables that conform to project requirements
    • Explain the importance of negotiating for a suitable contract and ensuring that any changes to the procurement requirements are well-documented
    • Describe the circumstances under which project procurements can be closed

     

    Target Audience: This course is designed for adult learners with some project management experience.

     

    Level: Intermediate

     

    Prerequisites: Learners should have some experience in project management and will need to have access to the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Estimated time to complete: 3.5 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course requires the Project Management Institute®'s A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition.

     

    Access time:  30 days

     

    An additional 30-day extension is available for $19

    Formats Available: Streaming
    Original Program Date: April 05, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> PMP 9 - Introduction to Project Risk Management - Fifth Edition
    Collapse Project Management Team Leadership

    The vast majority of project work in today's organizations is done in a team setting. In this environment, project management team leaders have a tremendous responsibility and opportunity to develop and exhibit leadership skills. This course first discusses the roles and responsibilities of the project management team leader, in particular their responsibility with regard to project stakeholders. Next, the course discusses how project management team leaders can build a positive team environment through effective communication, team building activities, and reflective listening. Lastly, the course covers problem solving within the team. Project management team leaders must be effective at identifying and resolving team problems in order for the project to succeed. To do this, team leaders must have an understanding of the team dynamic for decision-making and must be able to manage conflict among personality differences and barriers.

     

    The course contains 12 brief case studies designed for application of the content to real-world scenarios, as well as six comprehensive module quizzes and a 72-question Final Assessment.

     

    After completing this course, you'll be able to:

    • Define a team and identify six common types of teams
    • Explain Bruce Tuckman's model of group development
    • Describe how the project life cycle is relevant to team issues
    • List the three sources of power for project management team leaders
    • Describe ways to manage stakeholder expectations
    • Explain different types of team building activities
    • Define reflective listening
    • Identify the challenges of virtual teams and how they relate to the project management team leader's roles
    • Compare and contrast voting and consensus as methods for decision-making
    • More effectively identify and resolve team problems
    • Explain the different characteristics of effective and open team communication
    • Identify the best practices for using e-mail and telephone among team members
    • Identify several common team problems and apply methods for resolving these issues

     

    Level: Intermediate

     

    Prerequisites: This course assumed a working knowledge of basic project management functions and terminology.

     

    Estimated time to complete: 18 hours of online course work

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  180 days

     

    An additional 30-day extension is available for $50

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Project Management Team Leadership
    Collapse Six Sigma Basics

    This self-paced course explains the concepts, strategies, tools, and techniques learners will need to complete process improvement projects and activities. The course is divided into eight modules that explain key foundational Six Sigma information, guide students through the five steps of the DMAIC methodology, and demonstrate how a Six Sigma approach can benefit organizations in several, diverse industries or business sectors. Course assignments detail the tools and skills learners will implement as they apply a Six Sigma approach to process improvement activities, and show practitioners how they can contribute as important members of improvement teams.

     

    Throughout the course, learners will be tested on their understanding and comprehension of course topics through challenging exercises, interactive games, and case study assignments. Each module also includes comprehensive quizzes and tests that learners can use to gauge their progress and prepare for the 50-question exam at the course end. Video segments from subject matter experts also supplement the course material, to provide real-world examples and enhanced understanding of important concepts and best practices.

     

    After completing this course, you should be able to:

    • Explain the concepts, tools, techniques, and strategies used in Six Sigma projects
    • Describe the five stages of the DMAIC methodology and identify the factors that will improve its chances of success
    • Choose and apply specific tools and techniques in support of process improvement activities
    • Analyze the specific roles and responsibilities of team members and formulate plans to ensure appropriate participation in project assignments
    • Examine the interrelationships of tasks, activities, and practices in Six Sigma projects

     

    Note: While this course covers the same concepts, strategies, tools, and techniques as our Six Sigma Green Belt Exam Prep course, theIntroduction to Six Sigma course does not grant access to the MindEdge Six Sigma Green Belt Certification Exam. The cost of the certification exam is included in the Green Belt exam prep course, but the cost of the Introduction to Six Sigma course does not cover the cost of the certification exam; if you decide that you would like to pursue Green Belt certification after you have completed this introductory course, you may do so for an additional fee.

     

    Level: Intermediate

     

    Prerequisites: Learners should have some exposure to project and process management practices.

     

    Estimated Time to Complete: 30 hours

     

    Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24–48 hours.

     

    Required Material: This course does not require any additional purchases of supplementary materials.

     

    Access time:  180 days

    Formats Available: Streaming
    Original Program Date: April 04, 2016
    On-Demand Release Date: Available Now
    <img src="https://s3.amazonaws.com/pnmresources/pID-235/seminar-77883/205819705-button_register.png" alt="" /> Six Sigma Basics